At Deufol, our primary goal is to help our customers optimize their packaging, shipping, supply, and distribution processes so they can maximize their bottom line and reach their objectives. We’re proud to have assisted hundreds of companies over the years across a wide range of industries.
Whether it’s redesigning a package to prevent quality risks, implementing a packaging process to cut waste, or managing an international packaging and shipping process to avoid delays, we help our customers overcome their most pressing challenges.
Here’s how we’ve helped some of our customers tackle a big issue. If we can help them, we can help you too!
I give you guys a five start rating
“Deufol has been taking care of all our custom crate orders since the acquisition. Smooth transition from previous ownership. Fast service, quality product, very friendly, efficient office/quote staff.”
“The service we received from Deufol Cleveland is top notch. we have never had an issue with anything or anyone. I only wish all my vendors were this great to work with.”
“The fellows yesterday were great. They came in and knocked it out quickly and professionally. Great attitudes as well! Thanks!”
All are well received with many thanks. I really liked your service, and everything was perfect!
Great job. Did everything as promised.
I appreciate the excellent customer service I received from Heather and Deufol on my recent project. She paid attention to all the details from receiving my product, documentation and taking special care that all was accounted for and in good condition when it arrived in your warehouse. Checking all the pieces and wrapping for final shipment as I had requested. I was informed on every detail up to and including pictures of my packaging prior to shipping. My company has and will always use Deufol for our packing needs.
Very quick in responses. Kudos
The Accounting Manager, Dawn, was a delight to do business with as she was knowledgeable and succinct.
Deufol has always met my expectations. Great company to work with.
There is a significant benefit of the crates Deufol made for us compared to our old wooden ones. The wooden crates weighed ~ 1300#. Our new aluminum/steel crates from Deufol weigh ~ 450#. The savings in LTL shipping costs alone will give us less than a 2 year ROI period.
As a customer I can attest to the reason for their success and growth. They get the job done. They know their business, know what you need, and work to meet every customer demand. Their team has always gone above and beyond. Thanks for always making it work out Bob!
How wonderful it was working with your Shanghai Deufol team. Frank is great to work with, plus the rest of his ground team. Each one is extremely professional. They all really know the expectations set and work as a team from start to finish. Again, it was my pleasure to work with Deufol and the Shanghai team. Hopefully, we will be doing business together again soon.
Acts like a business partner and not a supplier relationship; very accommodating; Proactive to address areas of need. They don’t wait for a problem to happen. Consistently looking for ways to save money even though contract doesn’t specify. Only organization that is viewed as partner relationship. Not afraid to share when requests are outside of core competency. Warehouse manager is strong and knowledgeable with SAP; takes ownership. They are flexible and responsive, partner; invested in our success. Response to emergencies. Current Managers of front end and back end are good at what they do. Earned our trust. Really good at what they do; good quality control process.
Jackie was very helpful.