Deufol North America FAQ

If you are new to Deufol or looking to export your goods, this guide will help you learn more about us and our services.

Services

Export Packaging

Can Deufol handle the pickup and delivery of my product?

Definitely. We have substantial experience in helping our customers manage the pick up and delivery of their product to our facility with the help of our  third party partners.

How does the packaging process work at DEUFOL?

Initially, we work with you to create a needs analysis and clarify all general requirements. Afterwards, you will receive a customized packaging quote from us, which you are welcome to discuss with your personal DEUFOL expert. Upon your approval, our packaging team will drive to the agreed destination and take over the entire packaging process. Afterwards (or in advance) you can conveniently book additional DEUFOL services as required.

What products can DEUFOL package for me?

DEUFOL can package all kinds of products for you. Weight and size do not play any role for us. The most common types of products include: industrial goods, oversized products and heavy cargo.

Does Deufol pack on-site?

Yes, we can pack on-site anywhere in the world

Can I get a consultation to choose the right transportation products?

We will be glad to assist you in choosing the right transport products for your goods requiring shipment. Simply contact us by phone at: 1 888 658 4098 and get expert assistance from one of our personal DEUFOL specialists.

Does Deufol carry stock size wooden boxes?

Yes, we have stock size boxes. The dimensions are 42 x 42 x 32, 45 x 45 x 42 and 87.5×45.5×46.5. They are designed to be loaded either side by side or stacked 2 high in a standard ocean container. This maximizes the space inside a container.

Is plywood exempt from ISPM-15 certification?

Yes. Plywood is exempt from ISPM-15 certification.

Does DEUFOL offer custom built crates?

Yes, the majority of the boxes we build are custom built for our customers.

Does DEUFOL offer trade shows packaging?

Yes. We offer reuseable boxes. The boxes can come with access doors where we use hinges and clasps or we can use lags or screws with the boxes to dismantle them entirely.

Does DEUFOL do Military Packaging?

Yes. From design to distribution, DEUFOL can handle all your thermoform packaging needs. We have the ability to store over 12,500 pallets of inventory on-site. That allows us to store your inventory in our warehouse and then package your products and materials as you need them. We also manage distribution to your customers and distributors so your inventory is delivered in the fastest and most efficient manner possible.

With DEUFOL, you don’t just get a packaging solution, but rather a comprehensive fulfillment and supply chain management solution.

 

What is DEUFOL lift capacity?

We offer in house 30 and 50 ton cranes to receive, pack and/or distribute your industrial machinery from our facilities with 40 plus years of partnership with regional rigging and heavy-haul transportation companies to provide 3PL solutions for import/export of machinery at YOUR facility.

 

Does Deufol have a packaging specification?

Yes, we pack to ASTM specifications, Mil Std specifications for Military Packing & can build / pack to the customers specification, as required.

What is Deufol lift capacity?

We offer in house 30 and 50 ton cranes to receive, pack and/or distribute your industrial machinery from our facilities with 40 plus years of partnership with regional rigging and heavy-haul transportation companies to provide 3PL solutions for import/export of machinery at YOUR facility.

How does the Mobile Packaging process work at DEUFOL?

Firstly, we work with you to create a needs analysis and clarify all general requirements. Next, you will receive an packaging offer from us, which you are welcome to discuss with your personal DEUFOL expert. Upon your approval, our mobile packaging team will drive to the agreed destination and handle the entire packaging process. Afterwards (or in advance) you can then conveniently add further DEUFOL services as required.

What is the standard lead time for packing or custom pallet building?

Our standard is 7 to 10 working days depending on the size of the job. We’re here to help you meet your objectives as quickly and efficiently as possible and will work with you being flexible as needed.

Is DEUFOL ISPM-15 certified?

All of our wood conforms to the ISPM-15 specifications for shipments overseas.

What Types of Packaging Does ISPM 15 Apply To?

ISPM 15 applies to both softwood (coniferous) and hardwood (non-coniferous) raw wood packaging material used in international trade.

This includes:

Dunnage
Pallets
Crating
Cases
Skids
Packing blocks
Spools
Reels

 

Does DEUFOL have portable scales?

In Pittsburgh we have a scale for our overhead crane and a floor scale. No portable scale for on-site jobs. In Cleveland we have a portable scale for on-site jobs as well as a floor scale and overhead crane scale in the shop.

 

Where can I purchase ISPM-15 certified wood?

You can purchase HT-KD wood. For the wood to be ISPM-15 certified it has to either have the IPPC stamp on the box or the dunnage stamp on the wood. The stamp is required for exporting. The HT-KD on the wood is not enough to send a box abroad.

 

Can DEUFOL apply vapor corrosion protection to equipment?

Yes. We use VCI poly shrink wrap, foil bags and at times if specified static intercept. We use desiccant as well as a variety of applied rust inhibitors to all bare metals.

Supply Chain

Does DEUFOL handle drayage of containers?

Yes. Our supply chain solutions are capable of handling a wide variety of types of packages, from consumer goods to containers to breakbulk and even oversized packages that require special permits. We can customize our solutions to meet your needs.

How is the container loading plan calculated?

DEUFOL Container Stowage services are for regular components that are likely to fit inside standard containers. This service provides the ideal weight distribution, container size and stowage plans to limit your components’ movement within the container during transport. By securing the cargo and maximizing space utilization, your product will arrive in the ideal configuration for both physical safety and economic benefit.

Does Deufol offer warehousing?

Yes. We offer up to 15,000 square feet space for standard dry warehousing needs. We also offer an experienced and knowledgeable team and a broad range of powered vehicles to protect quality and ensure that all materials are handled properly. Deufol has available warehousing space in all 5 location in the USA.

Can I also request the services of DEUFOL at short notice?

Our services for your warehouse focus on maximum flexibility. Therefore, our experts are glad to provide their support even at short notice and can react quickly to your individual requirements.

What 3rd party logistics warehouse services does DEUFOL offer?

Mobile scanning data entry for goods receipts, stock movement & issues.
Picking & put-away strategies for rack, floor, climate control, refrigeration & carousel.
Stock management at the batch and SLED control levels.
Small scale carousel parts storage – Two units, ability to store thousands of excess items between our Cincinnati, Cleveland, and Pittsburgh facilities.

Can DEUFOL help me to digitalize my processes?

Digitization is an important area for us in our day-to-day business. We can help you digitize your supply chain processes and take them to the next level with our innovative IT Solutions. Just get in touch with a DEUFOL consultant to discuss your needs.

Does my warehouse have to meet certain criteria to use the warehouse management services of DEUFOL?

You are always welcome to use our services for your warehousing. It doesn’t matter whether you have just one small warehouse or several large warehouses. Our services are customized to your specific requirements and offer you the highest level of transparency.

Can DEUFOL help with supply chain optimization?

We couple our warehousing capabilities with our robust technological platforms to provide you with a comprehensive supply chain solution. Our software, which integrates with ERP platforms, provides tracking and tracing for all parts at all times, so you have complete visibility into your supply chain. Even better, we can seamlessly sync our software with yours, so you can access information with just a few clicks.

How many supply chain optimization projects has DEUFOL already completed?

DEUFOL has successfully completed more than 150 supply chain optimization projects for renowned companies due to its wealth of market experience. Companies include Krones, Siemens, KHS and many other customers from a wide range of industries.

Does Deufol handle drayage of containers?

Yes. Our supply chain solutions are capable of handling a wide variety of types of packages, from consumer goods to containers to breakbulk and even oversized packages that require special permits. We can customize our solutions to meet your needs.

Company

How many locations does Deufol have?

90 locations in 13 countries

  • Germany 46
  • Austria 9
  • Czech Republic 8
  • Belgium 8
  • USA 5
  • China 3
  • Italy 3
  • Slovakia 2
  • France 2
  • Netherlands 1
  • Singapore 1
  • Hungary 1
  • Poland 1

What other services does DEUFOL offer?

Our portfolio of services ranges from customized packaging and first class supply chain consulting to future-oriented IT Solutions. You can find a detailed overview of all the services and products we offer in the website navigation.

 

Why should I use Deufol North America?

Why should I use Deufol North America?
For more than 75 years, Deufol has helped businesses of all sizes and in all industries implement the perfect packaging and supply chain solutions for their products. With around 2400 employees in 90 global locations, we leverage our experience and unique capabilities to help you tackle any supply chain challenge.

Not all supply chains are created equal though. Your needs and objectives are unique to your specific products, customers, and logistical obstacles. Before we can develop and implement the right solutions for your goals, we have to gain an understanding of your business. Contact us.

We offer in house cranes, ASTM standard in house custom engineered industrial boxes, plant relocation, military packaging,  and container loading,

For which industries does DEUFOL already package products?

Generally, DEUFOL can provide packaging services for any industry. However, the most common ones we work with include: Manufacturing, Energy & Environmental Technology, Logistics and Transport, Laboratory Equipment & Robotics,Transportation Sector, Oil & Refinery, as well as Medical Device Industries.